Privacy Policy

Privacy Commitment

iFlyTrade Inc. (hereinafter called, “iFlyTrade”, “we” or “us”) honors its trusted relationships with its Users by being transparent about how we collect, use and disclose data or information. We undertake to strictly comply with the relevant data protection legislation, and to respect and protect the privacy of any personal data received or collected. We encourage you to explore this page in order to learn more about our privacy practices. 

 

This Privacy Policy applies to all websites and mobile applications linking to or posting this Privacy Policy and that are operated and controlled by iFlyTrade. Each of such websites and mobile applications is referred to in this Privacy Policy briefly as “iFlyTrade”, “Site” or “Sites”. 

 

We have prepared this Privacy Policy to describe our practices for collecting, storing, using, and disclosing its Users’ personal data and other information that we may obtain through any of our Sites. The fact that you use or access any of our Sites indicates that you give your consent to the collection, storage, use and disclosure practices described in this Privacy Policy.

 

By using iFlyTrade, you consent to the collection, storage, use and disclosure of this information in the manner we have described in this Privacy Policy. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections or changes. 

Types of Information Collected through iFlyTrade 

Please note that personal information or data means any information about an individual that, individually or in combination with other information, can be used to distinguish or trace the identity of the individual. It includes an individual’s name, signature, physical characteristics or description (including a photograph), address, phone number, social security number, school or education history, passport number, and other similar information. 

Please note that we ask only for the information which our Sites need for the provision of its services. You may opt for providing additional personal information as well. 

You may surely choose not to provide us with any minimum personal information which iFlyTrade needs for the provision of its services. In such a case, you may continue to visit only the general sections of our Sites, however, you may not be able to access certain programs, promotions, offers or services, which require online interaction with you and your profile. 

Below we provide more specific explanations about the steps or methods that iFlyTrade applies to collect information about you: 

  • Registration or Sign-In: You will be asked to register / sign up and sign in to our Sites in order to gain full access to features and content in our Sites. 

 

Registering to iFlyTrade: As you register to our Sites and thus open an account as an iFlyTrade Member User, you will be asked to provide us with certain minimum personal information, such as your name, e-mail address, mailing address, date of birth or age. 

 

The confirmation of your registration shall be made through sending an e-mail to your email address you have provided. If you do not choose to create an account, you may not access or make use of certain features of our Sites.

 

Sign-In through Social Media Platforms (Social Sign-in): iFlyTrade may incorporate functionality enabling you to sign-in using your login information from a social media platform (for instance, Facebook, Twitter, Gmail, or Instagram account), instead of creating a new login account for our Sites. If you use such functionality to sign into any of our Sites, your iFlyTrade account is connected to your social media accounts. So, we may collect basic personal information about you and other users from the relevant social media platform, such as your name, and contact information like email and phone. Please note that we do NOT collect your social media account password. 

 

You may surely choose to disable certain data permissions through settings in your relevant social media accounts. However, we do not recommend this, as this may prevent you from accessing certain features or content in our Sites. 

 

We may retain the information obtained through the steps of registration and social sign-in even after Member Users cease to use their email or social network accounts. 

 

  • Financial Transaction Data: When you engage in any financial transactions through iFlyTrade, you will be asked to provide information which is necessary to facilitate and complete the transaction lawfully, such as your credit card or debit card number, associated security code, telephone number, and a billing / invoice address. However, iFlyTrade does not collect any financial data from you. It is the third party payment processors who may collect and retain such information for facilitating and completing the financial transaction lawfully. 

 

  • Usage Data: When you use our services or access iFlyTrade, we may collect specific usage data which is generated by your activities on our Sites, including product search or product order or travel search or travel data history, pages viewed, number of bytes transferred, hyperlinks / bridges clicked, how you submit an inquiry to the Sites or contact other Member Users, and other actions you take on our Sites. Our Sites may also track the URL that you visited before you come to the Site, the URL which you visit subsequently, and your Internet Protocol (IP) address or mobile device identifier. 

 

  • Location Data: Our Sites may see and collect information about your location, such as the approximate location of your IP address. Unless you provide us with your permission, this location data may be collected anonymously in a form that does not personally identify you. 

 

  • Interactive Forums: Member Users may be allowed to post comments and other content on certain parts of our Sites, or our social media accounts. This includes parts of our Sites where Member Users can post product requests and offers regarding P2P (peer-to-peer) delivery services. This may include information on routes of various modes of travel, especially including flights, or a listing for products intended to be delivered. Any such information posted by a Member User will be considered as posted publicly and with consent. Member users must be mindful of such information they have posted and understand that once such content is posted, it may be viewable by other Member Users at once. We may collect any information that you or other Member Users post about you on one of our Sites, including personal information about you, and the aforesaid information may be available to all Member Users that have access to the Sites. 


  • Social Networking Platforms: Our Sites may include the ability for all Users to link to one or more social networking platforms (including Facebook, Twitter, Instagram, and Google). We may receive information about Users, including you when you choose to post or otherwise share information about iFlyTrade on any of these social networking platforms. Note that any information that you or other users post to a social networking platform may be accessible by any Users of such platform, subject to its own terms of service and privacy policy. 


  • Announce your product request function: Our Sites may allow you to invite your friends to consider registering or signing-in to our Sites by sharing your product requests through a third-party social media account. If you choose to share your product request through this function, we may obtain your username or ID of your social media account as well as email address registered to that account. Our Sites do not send automated invitations like the “invite your friends” function. 

 

  • Cookies and Other Online Tools for Gathering Information: We may use cookies, web beacons, anonymized identifiers, and other online information-gathering tools through our Sites. These tools are intended to provide you with a more user-friendly experience by, among other things, saving your interests and preferences for you to receive a more personalized service. 


We reserve the right to use cookies for many purposes, including site usage analytics, advertising auditing and reporting, and delivering content and advertising tailored to your interests. Most browsers allow Users to accept or disable cookies. However, we do not recommend disabling or rejecting cookies as this may prevent you from accessing additional features or content. 


  • Integrated Third-Party Services: We may integrate third-party advertisements, and other third-party contents or offers into iFlyTrade. Please note that such integration may enable such third parties to collect information about you or your online activities across other websites, through your use of iFlyTrade. Any information collected through such integrated services is collected directly by those third parties for use by such third parties and other authorized parties, subject to the privacy policies of those other parties. 

 

  • Online Contacts or Inquiries: When you submit an inquiry or otherwise contact us through one of our Sites and social media accounts, you may be asked to provide us with your name, e-mail address, and/or other personal information. We may keep such information for promoting or improving our products and services to you. 


  • Sign-Up for Emails or Newsletters: If you sign up to one of our Sites to receive e-mail or newsletter communications, you will be asked to provide us with your name and/or email address. 


  • Contests, Lotteries and Other Promotions: We may collect information about you, when you participate in a promotion that we sponsor, such as a contest or a lottery, which we may sponsor alone or co-sponsor with one or more third parties. To participate in one of our promotions, you may be asked to provide your name and your email address, mailing address and/or other contact information. For managing some specific promotions, we may request you to provide additional information depending on the features of the promotion. 

The Way We Use Information Collected through iFlyTrade 

Because our goal is to provide services that best meet your needs, we evaluate your personal interactions with us in an effort to bring you the best service that suits you. We use and process all information collected through our Sites in accordance with the law, and for specific, clear and lawful purposes, and with good faith. Within this framework, we may use information about you collected through our Sites for a variety of administrative and commercial purposes, as noted below: 

  • To comply with applicable laws or legal requirements;  

  • To administer, improve and/or optimize our Sites and business;  

  • To specify and/or verify your User profile,  

  • To communicate with you as a User or a Member User of iFlyTrade;  

  • To promote our products and services to you, as well as the products and services of our affiliates; 

  • To customize our products and services for you; 

  • To promote and enable the promotion of third-party products and services to Users including you, as we think you may be interested in; 

  • To enable us to provide customer support, and to respond to your inquiries and claims, or request that you provide feedback to us; 

  • To manage and complete financial transactions;  

  • To deliver email communications, newsletters, and other correspondence to which you subscribe;

  • To communicate about our contests, lotteries and other promotions; to send gifts to those winners, 

  • To conduct user surveys and other marketing and research activities; 

  • To detect and deter unauthorized or fraudulent use of or abuse of services offered by our Sites; 

  • To ensure information security and protection of our Sites, and  

  • To maintain accurate and up-to-date information about you for the purposes above. 

If, however, we provide you with more specific purpose(s) of use either at the time we ask you to provide your personal information or through other means, then such notice will take precedence over the purposes of use noted above in this Privacy Policy. 

 

Please note that we may process information about you without your knowledge or consent only when the law permits or requires. In such cases or when we need to use or process your personal data for any unrelated purpose, we will notify you of such use, and disclose the relevant legal ground(s).

 

Disclosure between our Member Users 

Our Member Users could be shoppers and/or travelers. To help facilitate a proper matching between (a) requested product(s), and (a) travel route(s), including flights, certain personal information may be disclosed between shoppers and travelers to allow a reliable and successful communication. Certain personal information may include name, age, home city, home country, travel routes, cancellation history, and Member User and review score. 

 

When a product order and delivery is confirmed between our Member Users, and once relevant payment has been submitted to our Sites, additional personal information can be shared to assist with coordinating the shopping and product delivery, like profile photo, phone number, e-mail address, contact details and other information you choose to share and submit. 

 

We require all Member Users to respect other Member Users’ right to privacy, and the security of any personal information received during communicating through our Sites. To be sure, we expect all Member Users to respect all applicable laws and requirements.  

Disclosure of Information to Third Parties  

The following outlines the circumstances where we may disclose your information collected through iFlyTrade to third parties. Third parties may be third-party service providers, including but not limited to email service providers, and cloud service providers; business partners that support our Sites to provide services that best meet your needs, like platform partners (Apple, Google, etc.): 

  • To assess and/or optimize the performance of our Sites, software systems and business procedures; 

  • To have a transaction or a series of transactions that you conduct within our Sites facilitated, confirmed or completed on our behalf, like payment processing, analytics, customer support service, marketing and advertising optimization; 

  • To tailor the advertisements and content you see on our Sites to your interests, for instance, performance data, like the number of clicks on an advertisement;   

We may disclose the results of aggregated data about the users of iFlyTrade only on condition that we do not disclose any information that may be used to identify you personally. 

In the event that iFlyTrade undergoes or evaluates undergoing a business transition, like a merger, acquisition by another company, or sale of all or part of its assets, we may disclose or transfer all of your information, including personal information, to the successor organization in the transition. We will make reasonable efforts to let you know of any such business transitions when they occur. Please note that we will suggest this third-party entity receiving such information to fully respect our Privacy Policy, however, this third-party entity may not fully comply with the terms of this Privacy Policy. 

We may disclose your information collected through iFlyTrade if necessary for safety, security, or compliance with law in the following situations: 

  • To comply with applicable laws or legal requirements;  

  • When we have a good faith belief that we have to disclose the information in response to lawful requests by public authorities, including for national security, law enforcement, or legal process purposes (for example, a court order, and subpoena, etc.); 

  • When we believe in our sole discretion that our services are being used in committing a crime, including to report such criminal activity or to share information with other companies and organizations for the purposes of detecting, preventing, or otherwise addressing fraud, security or technical issues; 

  • When we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person, or the public generally; and/or 

  • To protect the rights or property of iFlyTrade or applicable third parties, including to enforce our Terms of Use

In addition to the disclosure described above, we may disclose your information to third parties or allow them to collect your information from services on our Sites in some ways not specifically described in this Privacy Policy only if we have your consent to do so, or where it is legally permitted to do so

Security Measures for Information Collected through Our Sites

We work hard to protect your information. Our Sites implement reasonable, and generally accepted security measures to help protect the security of your information and to ensure that your data is treated securely and in accordance with this Privacy Policy. 

 

Please note that we are in a continuous effort to cooperate only with third-party service providers and business partners who implement a reasonable and appropriate data protection policy. Besides, our Sites work with third-party processors that may only process your personal data only subject to our instructions and confidentiality obligations. 

 

If you have an account registered directly with our Sites, your profile information is protected by the password you use to access your iFlyTrade account. We do not retain or collect your account passwords. It is important that you protect and maintain your account’s security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your iFlyTrade account, our Sites allow you to request that instructions be sent to you that explain how to reset your password. 

 

If you access our Sites through a social network and your social network account is hacked or otherwise compromised, this may lead to someone accessing or deleting your iFlyTrade account without your permission. So, please be careful to keep your social network account information (including your social network account password) secure as well. We urge you to log out of your iFlyTrade account and any social network account you have used to access our Sites when you are finished using them. 

 

When you sign into your iFlyTrade account or enter payment information, we and our third-party payment processor use SSL encryption to transmit that information. 

 

Please note that we take certain precautions against possible security breaches of our Sites and our customer databases and records. However, we cannot ensure that our Sites will be free from viruses or other destructive software at all times. No website or Internet transmission or any encryption method is completely secure due to the inherent nature of the Internet. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Sites. 

 

You are urged to take appropriate safeguards before transmitting information to or from our Sites or downloading information from our Sites. Any transmission or any material downloaded through using our Sites is done at your own discretion and risk, and that users will be solely responsible for any damage to their computer system or loss of data that results from the download of any such material. 

 

In order to be in line with Fair Information Practices Principles, we have set procedures to deal with any suspected personal data violation, and we will inform you and notify any relevant official body of a violation when we are legally required to do so. 

 

If you have any questions about our security measures, all inquiries must be in writing and sent to our support.   

 

How you can review, update or delete your information collected through our Sites 

You may request to view, correct or update your information collected through our Sites by contacting us through support or mailing address noted at the end of this Privacy Policy below, or by logging in your iFlyTrade account and editing your information. 

 

You can also contact us to request us to update or delete any data we have about you, or to communicate your concerns, complaints or requests regarding how we use, secure or process your information collected through our Sites. All such inquiries must be in writing and sent to our support. Please note that we cannot update any of your information collected through our Sites that has already been disclosed to a third party where such disclosure is permitted by this Privacy Policy. 

 

We may retain original and updated information for the following reasons: Technical constraints, dispute resolution, compliance with applicable laws, prevention of fraud, troubleshooting and enforcement of our Terms of Use and other related agreements. We will regularly review the information we retain, and in case no legal or commercial grounds for its retention can be found, we may either securely delete them from our records, or we may de-identificate (i.e. remove your ID information) such information in certain cases.  

 

To be in accordance with CAN-SPAM Act, we agree to the following: If at any time you would like to unsubscribe from receiving future emails or marketing communications, you can write to our support and we will promptly remove you from all correspondence. Otherwise, you may also unsubscribe to any email subscriptions by following the applicable “unsubscribe” link.  

Children and Minors 

You must be at least 18 years of age to become an iFlyTrade user. Our Sites are not intended for children, i.e. anyone under the age of 18.  

 

Our Sites are not designed to collect or maintain personal information from children for any purposes. We do not do any marketing that targets children. We do not knowingly collect or retain any personal information from children. 

 

If we detect that any unauthorized personal information of a child has been collected, we will take reasonable steps to promptly remove such information from our records. Accordingly, please write to us if you are a parent or guardian and your child has provided our Sites with any such personal information. Please contact us in writing at the email or mailing address noted below at the end of this Privacy Policy, as you may request to delete such information from our records.   

Privacy Policies of any External Links or Websites or other Parties

This Privacy Policy addresses iFlyTrade’s own practices for its users’ personal information and other information that may be collected through using our Sites. 

 

Our Sites may contain links to other websites, networks or advertisers (external links) that are beyond our control. When you choose to follow such an external link, iFlyTrade shall not be held responsible or liable for any of those third-party links, including, without limitation, their content, policies, failures, promotions, products, services on or actions of those links and/or any damages, losses, failures or problems caused by, related to or arising from those links. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.

 

How iFlyTrade handles “do not track” Signals 

Our Sites currently do not honor “Do Not Track” signals that you may set in your browser for letting websites know that you do not want them collecting certain kinds of information. For more information about Do Not Track, please visit donottrack.us.  

 

California Online Privacy Protection Act (CalOPPA) 

CalOPPA’s reach stretches beyond California to require a person or company in the United States that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. 

 

According to CalOPPA we agree to the following:

  • Users can visit our site anonymously. 

  • This Privacy Policy can be reached through a link on our home page, and/or as a minimum on the first significant page after entering our website.

  • Our Privacy Policy link includes the word “Privacy”, and can easily be found on the page specified above. 

 

If you are a California resident, you may be able to exercise additional rights granted by California law in relation to the personal information about you that we have collected through iFlyTrade. 

 

We may share your information collected through our Sites with certain third parties for their direct marketing purposes. Under California law, a California resident with whom we have an established relationship has the right to request certain information with respect to the types of personal information that we have shared with third parties for these purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in writing and sent to our support

Governing Law

As you choose to visit our Sites, you agree that any dispute over privacy or the terms contained in this Privacy Policy shall be governed by the laws of the State of Delaware, USA, without giving effect to any principles of conflicts of law. You also agree to conform to any limitation on damages contained in the Terms of Use applicable to the Sites or any other agreement that we have with you. 

Changes to our Privacy Policy

The practices and policies contained in this disclosure are subject to change at any time, with any such changes to be effective immediately. Please visit this Privacy Policy page regularly so that you may keep yourself updated of any such changes. We will also inform our Users of any changes through email. 

 

Information collected before changes are made will be secured according to the previous Privacy Policy. In other words, the use of your information is subject to the Privacy Policy and Terms of Use in effect at the time of collection. 

 

The practices and policies in this disclosure replace all previous notices or statements with respect to the same subject matter. 

Contact us

If you have any questions about our privacy policies or practices or for data subject or individual rights requests under the European Union's General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), please contact us by:

  • Sending request to our support;

  • Writing us at 3 Germay Dr, Unit 4 #2133 Wilmington DE 19804 USA, Attn: Privacy Policy.

Version # 101; Last amended March 30th, 2022; Effective March 30th, 2022